FAQs

Your Pest Control Questions Answered

At RPM Pest Control Management LLC, we understand that pest problems come with a lot of questions. Whether you’re dealing with ants, rodents, or nuisance wildlife, we’re here to provide clarity, peace of mind, and expert service.


Below are answers to some of the most frequently asked questions we receive from customers across Monroe County, NY.

General Pest Control FAQs

  • Are your pest control treatments safe for kids and pets?

    Yes. We use EPA-approved products and follow strict application guidelines to ensure safety for your family and pets. Our technicians will also provide clear aftercare instructions to further minimize any risk.

  • How soon can you come out for an inspection or service?

    In most cases, we can schedule your service within 24 to 48 hours. For urgent pest or wildlife concerns, same-day service may be available.

  • Do you offer both residential and commercial pest control?

    Absolutely. We service homes, apartments, offices, restaurants, warehouses, and other commercial facilities throughout Monroe County.

  • How do I know what kind of pest I'm dealing with?

    Our licensed technicians will inspect your property, identify the pest species, and recommend the best treatment strategy based on the type and severity of the infestation.

Service-Specific FAQs

  • What happens during a bed bug treatment?

    We inspect all sleeping areas, apply targeted insecticide treatments, and schedule follow-ups if necessary. You'll receive preparation instructions in advance to maximize treatment success.

  • How do you remove rodents like rats or mice?

    We use a combination of traps, bait stations, and exclusion methods to remove rodents and prevent them from re-entering. We also offer attic sanitation services to clean up after the infestation.

  • Are bees and wasps treated the same way?

    No. Each species requires a different approach. Bees are often protected and require careful removal, while wasps and hornets can be exterminated directly due to their aggressive nature.

  • What does wildlife removal involve?

    For animals like skunks, woodchucks, and raccoons, we set humane traps, safely relocate the animal where permitted, and seal entry points to prevent recurrence. All wildlife control is done under NY License # 6505.

Pricing & Scheduling FAQs

  • Do you offer free estimates?

    Yes. We provide free quotes for all services after an initial inspection or phone consultation.

  • Are your services one-time or ongoing?

    We offer both. One-time treatments are ideal for specific infestations, while seasonal or monthly plans provide year-round protection.

  • What forms of payment do you accept?

    We accept major credit cards, checks, and cash. Payment is typically due at the time of service unless otherwise agreed.

Why Choose RPM Pest Control?

A white check mark in a black circle on a white background.

Licensed (NY Pest Control License # C(585) 301-5811

A white check mark in a black circle on a white background.

Certified Wildlife Control Operator (License # 6505)

A white check mark in a black circle on a white background.

Veteran-owned and BBB Accredited

A white check mark in a black circle on a white background.

Fast, professional, and respectful service

A white check mark in a black circle on a white background.

Trusted by homeowners and businesses across Monroe County

If you don’t see your question listed here, we’re just a phone call away.

Still Have Questions? Let’s Talk.

If you need help identifying a pest, scheduling service, or understanding treatment options, reach out to RPM Pest Control Management LLC today. Our team is happy to answer any questions and help you protect your home or business.